Terms of Use

📄 GENERAL TERMS AND CONDITIONS OF USE

Madina Mobiles
Last Updated: [Add Date]

Who are we? What do we offer?

Definitions

How to create a client account?

What are the rules of use of the Platform?

What Services are offered and at what price?

How do I pay?

How does the wallet work?

How do I close my account?

How do I contact Madina Mobiles?

What about liability for Products and Services?

What about personal data?

Applicable law and dispute resolution

Article 1 – Who are we? What do we offer?

1.1

Madina Mobiles (“Madina Mobiles”, “we”, “our”, “us”) is an online business dealing in mobile phones, accessories, and related electronic products, operating via its website.

1.2

Madina Mobiles sells products directly to customers through its platform. We are responsible for the sale and delivery of products unless stated otherwise.

1.3

These Terms and Conditions of Use (“T&Cs”) define the rules for accessing and using our platform and services.

1.4

These T&Cs apply to all users accessing or browsing the website, whether or not they have created an account.

1.5

Madina Mobiles may update these Terms at any time. Users are encouraged to review them regularly.

Article 2 – Definitions

Buyer
Means any individual or entity purchasing products for personal (non-commercial) use.

Platform
Means the website operated by Madina Mobiles where products are displayed and sold.

Products
Means all items offered for sale, including mobile phones, refurbished devices, and accessories.

Product Page
Means the description and details of a product displayed on the platform.

Services
Means all services provided by Madina Mobiles, including ordering, payment, and support.

User
Means any person accessing the platform.

T&Cs
Means these Terms and Conditions of Use.

Article 3 – How to create a client account?

3.1

To create an account, the User must provide a valid email address and create a password.
The User must accept these Terms before account creation.

3.2

The User confirms that:

They are at least 18 years old OR
Using the platform under supervision of a parent/guardian

Article 4 – Rules of use of the Platform

4.1

Users must provide accurate and complete information.

4.2

4.3

Users may create only one account unless permitted otherwise.

4.4

Users agree NOT to:

Misuse the platform
Post false or harmful content
Attempt unauthorized access
Disrupt platform functionality

4.5

All website content (text, images, logos, etc.) is protected by intellectual property laws.
Unauthorized use is strictly prohibited.

Article 5 – Services and Pricing

5.1

Madina Mobiles provides:

Access to the platform
Product listings
Secure checkout
Customer support

5.2

All prices are displayed before purchase.
We reserve the right to change prices at any time.

Article 6 – Payment

6.1

Payments can be made via:

UPI
Debit/Credit Cards
Net Banking
Wallets

All payments are processed securely via third-party providers.

6.2

Discount codes:

Cannot be combined unless stated
Cannot be exchanged for cash
Cannot be reused once applied

6.3

Installment payments (if available) are subject to third-party terms.

Article 7 – Wallet

Users may have a wallet balance credited in certain cases (refunds, offers, etc.).

Wallet balance can be used for purchases
Withdrawal rules may apply

Article 8 – Closing your account

8.1

Users can close their account anytime via their profile or by contacting support.

8.2

Madina Mobiles may suspend or close accounts if:

Terms are violated
Fraud is suspected
Account remains inactive

8.3

Users will be informed before account closure whenever possible.

Article 9 – Contact

For support:

📧 Email: madinamobile.co.uk
📞 Phone: 0121 238 4576

Article 10 – Liability

10.1

We strive to keep the platform available but do not guarantee uninterrupted access.

10.2

Madina Mobiles is not liable for:

Indirect damages
Delays beyond control
Third-party service issues

Article 11 – Personal Data

User data is processed in accordance with our Privacy Policy.

We may use cookies to improve user experience.

Article 12 – Applicable Law & Disputes

12.1

These Terms are governed by the laws of India.

12.2

Disputes should first be resolved amicably.

12.3

If unresolved, disputes shall be subject to jurisdiction of local courts.

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